AMCS offers a complete waste management solution for Construction & Demolition activities, waste collection services, managing transfer stations, recycling activities, landfills and support material trading. AMCS Platform for Construction & demolition can be used for frequency based services as well as for on call services. It includes state of the art technology solutions for customer relation management, contract management, complex pricing, price breaks and price-indexing, dispatching, route planning and optimisation, a mobile in-cab solution, vehicle technology, billing, accounts receivable & accounts payable management. The AMCS platform also provides full support for e-commerce (like web portals & web orders), subcontractor management and service level monitoring, dynamic reporting and analytics.
Intelligent optimisation
AMCS Intelligent Optimisation solutions enable our C&D customers to extract maximum value from the available budgets by driving efficiency through dynamic route optimisation, price optimisation (time slotting), container asset management and real time visibility of the collection service progress. lt provides real-time access to customer and service data to allow incoming queries to be handled on-the-spot, thereby minimising costly repeat journeys and improving customer service levels.
Digital engagement
The AMCS Digital Engagement platform and Customer Portal provide a customer-facing, on-line self service solution minimising the required interaction with the call centre. Managing customer-specific information including frequency of collection, service history, additional available services, complaints or queries, changes or messages and if appropriate account and billing status including statements, invoices and on-line payment channels.
